Turbocharge Your CX
with OpsTel's Temporary Queue / Skills Management Solution
The OpsTel SPEED™ 30 Day Trial easily integrates into your current contact center solution stack to simplify, automate, and improve your day-to-day operations experience.
Are your customers unhappy with their CX experience?
Have the right agents waiting for your customers at the right time.
Empower Artificial Intelligence to Manage Your Service Level Performance
Are you spending too much time chasing service level commitments?
Is your contact center experiencing high activity levels, yet some agents remain underutilized?
What our customers are saying
"Our service levels are always acceptable now, even if there was a major outage on our service map!"
Contact Center Operations Manager - Healthcare
"We are saving loads of time and effort onboarding new agents to
our operations system"
Call Centre Operations Manager - Global Financial
"Our skills coverage comes up in seconds now! It used to take so much time, but now our WFM is next level"
Senior Operations Manager - Global Telecommunications
"We no longer have to rely on outside resources like HR & IT to add new agents to our system!"
CX specialist - Global Communications and Technology