PLATFORM DATA TRANSFORMATION

OUR PREMIER AUTOMATED

DATA TRANSITION SERVICE

On-prem to on-prem, on-prem to cloud,

on-prem to private cloud, or even a hybrid deployment; OpsTel’s Platform Data Transformation Service drastically reduces 

your overall transition time so you can focus efforts on the remaining architecture priorities.

OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities. Contact us today to see how our premier transition service can successfully help transfer even your largest and most complex integrations with ease!

PLATFORM DATA TRANSITION SERVICES

KEY FEATURES:

• Platform/Profile Migration Service
   - Technology Unique Transformation Engine
   - Profile Data Transformations & Rules
   - Source to Destination Mapping
   - Platform Agnostic

• Real-Time Dashboard/Analytics
   - Transaction Logging
   - Failure Details & Notification

• Roles Based Administration

• Notification & Approvals 
• Highly Configurable
• Data Reconciliation
• Reporting

   - End-to-End Audit Trail
   - User Activity & Usage
   - Notification & Alarm Reporting
   - Provisioning Failure Details

• Import Security Permissions
• Simple Intuitive GUI

Example: Time Required for IMPLEMENTATION

Example: Labor Required for IMPLEMENTATION

UNAUTOMATED

OPSTEL AUTOMATED

SAVE MONEY, CUT WASTE, DRIVE EFFICIENCY &

IMPROVE CUSTOMER EXPERIENCE

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OpsTel Services is a 100% operations focused SaaS & on premise software company that provides contact center operations solutions designed specifically for contact center operations experts. Genesys Verizon Avaya PPT Solutions Eventus Nice InContact Cisco CX19 CX20 Contact Center Operations Solutions Call Center Solutions  After decades of leadership experience directing contact centers across multiple Fortune 1000 enterprises, we understand how to handle the constant demands and dynamic challenges that are required to operate at peak performance.  With that in mind, we focus on solving business problems, generating greater efficiencies and savings, while reducing risk and ensuring compliance in today's ever changing environments. Let us help you achieve maximum results out of your contact center operations environment by leveraging the latest technology in advanced automation and agent configuration orchestration.

OpsTel Services is revolutionizing the way companies control costs associated with software asset management, profile identity provisioning, and proactive skills management. With thought leadership and innovation, we have created a solution suite that seamlessly integrates into the administrative functions of the point solutions that enable the contact center. We enhance the operations staff's ability to quickly react to the dynamic challenges of running a large scale contact center operation.  OpsTel Services has created various tools that seamlessly integrate into the existing applications running contact center enterprises. Our industry leading automation technology will save your company time and money. Automated Agent Profile Provisioning & Configuration Management. Automated Agent Skills Configuration Management. Accelerate profile skill configuration management operations with the temporary skills and configuration override capabilities. Diagnostic Compliance & Auditing Solution